I’m a huge advocate for operational excellence and love spending my time with ambitious organisations that are striving to be the best. And to be the best in the industry you need to continuously work hard to achieve better and better results. It takes years. No matter what anyone tells you there are no silver bullets. To be truly excellent takes discipline, resilience and lots of effort. And when you’re customers are telling you that you are excellent you have a unique advantage in the market. One that will clearly differentiate you from your competitors.
But, what if you put all the hard work into improving your operational performance, years of effort, blood, sweat and tears, and it is not providing you with a competitive advantage in the market?
But, what if you put all the hard work into improving your operational performance, years of effort, blood, sweat and tears, and it is not providing you with a competitive advantage in the market?
